Aria Systems, the leader in AI-powered billing automation, and ServiceNow, the AI control tower for business reinvention, today announce the launch of the world's first agentic Business Support System ...

AI Impact tracks AI’s bigger test: redesigning supply chains, finance workflows and health care access around better systems.

ServiceNow rebuilt its corporate learning program around AI-generated video, cutting production time tenfold. Synthesia's SVP explains why the skills gap persists and how AI-native L&D closes it.

The coolest data observability companies of the 2026 Big Data 100 include Acceldata, Cisco/Splunk, Cribl and Grafana Labs.

Discover how Vamshidhar Parupally is addressing one of software development’s most critical moments—the final validation ...

Rebounding from a recent 42 percent plunge, ServiceNow is leading a broader software rally as fears of AI disruption yield to the promise of AI-powered productivity.

Salesforce’s Vala Afshar said businesses that fail to adopt AI agents quickly risk falling behind as automation rapidly ...

ServiceNow's gross margin has slipped from about 80% in fiscal year 2024 to 75% as of the end of the first quarter this year. While subscription margins appear relatively strong in the mid-70% range, ...

ServiceNow touted artificial-intelligence momentum in its latest earnings report, but investors are sweating a cut to the company’s margin guidance. The software giant now expects a 31.5% margin on ...

Each weekday, in our Management Tip of the Day newsletter, HBR offers tips to help you better manage your team—and yourself. Here is a curated selection of our favorite Management Tips on leading ...

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