Sheryl Sandberg would be proud of enterprise startup Zendesk. Earlier this week, the company announced three new board members, all of them women. It's seven-member board is now 4-3, men to women with ...

Last year was a tough one for Zendesk, with several months of uncertainty. But the company appears to have emerged from that instability, none the worse for wear, with a new private equity owner and a ...

Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...