Now that VoIP has become the de facto voice solution for most corporations, the hard part has begun. In particular, determining whether a problem is in a local PBX or in the network is much more ...

A straightforward approach to troubleshooting VoIP that can be applied to video as well. VoIP is particularly sensitive to packet loss, and determining the cause of the packet loss can be difficult.

Apparent Networks on Aug. 21 at VoiceCon will launch a version of its AppCritical network troubleshooting tool designed specifically for small and midsize enterprises and the professional services ...

As you know, managed IP services have been inching farther onto the enterprise premise. Some carriers, such as Equant and Infonet, offer managed VoIP services that not only include converged voice and ...

While VoIP phones offer far more features and better clarity than legacy phones, troubleshooting VoIP phones requires voice and networking skills. It isn’t necessary to be CCNP certified. However, ...

Compared to the needs of modern applications, VoIP bandwidth requirements are modest. Learn why internet stability has more of an impact. VoIP stands for Voice over ...

Few issues mess up a call like mic echo — it’s incredibly distracting. Thankfully, you can usually fix it in a few seconds. No one likes choppy audio or dropped calls. Use these simple VoIP ...