The importance of creating an exceptional client service model can't be underestimated. Attracting clients-and retaining their loyalty-begins and ends with delivering an experience that not only meets ...

Success for a financial advisor is dependent on attracting and retaining clients. The key is to create an incredible client service model to deliver an experience for clients that surpasses their ...

Marty Spain is CDW•G's Director of Federal Services & Solutions, and leads a team of energetic problem solvers and creative thinkers to support some of the most complex national security systems.

Most manufacturers are familiar with providing base services alongside their product offerings. After all, customers expect that equipment will experience maintenance problems from time to time.

Background: Primary care reform in Ontario, Canada, included the initiation of a blended capitation model in 2001–2002 and an enhanced fee-for-service model in 2003. Both models involve patient ...

People concerned about automation killing jobs might look at Helpshift’s strategy and similar automation approaches. By enabling businesses to build help or support into mobile apps, these new models ...