Health care platform moderators use strategies to manage distressing material while staying engaged enough to protect vulnerable users, finds a new study. The researchers call for regulators and ...

Seven hours a day, Isabella Plunkett and 15,000 other content moderators around the world look at and filter the most repulsive content on the internet for Facebook. But they don’t actually work for ...

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Kenyan moderators who reviewed content for OpenAI's ChatGPT say they were made to read graphic text passages, paid poorly, and offered limited support in a new report by The Guardian. The moderators ...

Despite Facebook’s repeated assurances that it would address poor workplace conditions for its content moderators, often contractors who spend their days reviewing graphic and violent images posted on ...

Online communities play an important role in creating a sense of connection between strangers. But what happens when the people moderating our favorite online communities quit? Why do they quit, and ...

TikTok has been hit with another lawsuit from former content moderators who claim the job traumatized them. Ashley Velez and Reece Young, former contract content moderators for TikTok, allege that ...

Reddit got itself into a mess when it decided to charge unrealistic amounts for access to the API that powered third-party (former) apps like Apollo. That resulted in wide-scale protests by moderators ...

Content moderators for Facebook are urging the company to improve benefits and update non-disclosure agreements that they say promote" a culture of fear and excessive secrecy." The Verge first ...

Mark Zuckerberg's drive for profits might end with their deaths. So argue the more than 200 content moderators who published an open letter Wednesday accusing the Facebook CEO of hypocrisy and a ...

Moderators can be key in any hybrid, in-person or virtual event experience. They keep attendees focused, ensure chats run smoothly and enhance speaker content. The Client Success team at JUNO has ...