Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Before quitting his job Wednesday morning at Facebook a content moderator in Texas took the opportunity to call out the company's disconnected moderation system and its failure to support moderators.

A former YouTube moderator sued YouTube on Monday, accusing it of failing to protect workers who have to catch and remove violent videos posted to the site. Limited time: Save 25% on NBC News ...

A legion of temporary employees who are tasked with moderating content on platforms like Facebook and YouTube say they were unprepared for the emotional and psychological toll the job would take. The ...

A former YouTube moderator is suing the company over allegations that it violated California law by failing to provide a safe workplace and protect moderators' mental health, which she said caused her ...

Add Yahoo as a preferred source to see more of our stories on Google. Hostra University students playing the roles of the candidates and moderator go through a rehearsal for the first presidential ...

Moderating content for Facebook Inc. by all accounts is an extremely stressful job, according to a number of people interviewed by The Verge. In a damning investigative report released Wednesday, it ...

So-called “content moderators” on Facebook — tasked with vetting user posts that have been flagged for pornographic material, graphic violence or hate speech — are so traumatized by their work that ...

Facebook hasn't been shy about hiring thousands of moderators to screen content that violates its policies, but there hasn't been much insight into conditions for those moderators. And unfortunately, ...

A woman who worked as a content moderator for Facebook is suing the tech giant, claiming Facebook failed to adequately protect her from getting PTSD from the graphic violent images her job required ...