When IBM decided that it was no longer a PC company, the change went down relatively well with the technology industry and most of the user base. Under the stewardship of a fairly maverick CEO (Lou ...

MIAMI—For years, when an airline or MRO was considering adopting a new MRO IT solution, it was customary for the considering managers to say, “no solution does it all.” That is likely still true, but ...

Companies develop globally. Especially in the technology sector, there has been a track record over the last quarter century (if not longer) of working with innovation hub offices in various nations ...

The latest trends in software development from the Computer Weekly Application Developer Network. The action (or practice) of customer service itself is not immune from the juggernaut effect of ...