Seven hours a day, Isabella Plunkett and 15,000 other content moderators around the world look at and filter the most repulsive content on the internet for Facebook. But they don’t actually work for ...

Digital first responders screen nefarious content online, so that we don’t have to. Provided byTeleperformance It’s no secret that digital predators are lurking online in record numbers, exposing ...

Before quitting his job Wednesday morning at Facebook a content moderator in Texas took the opportunity to call out the company's disconnected moderation system and its failure to support moderators.

Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

TikTok announce major redundancies amid push for AI content moderation - TikTok said it expects to axe around 300 jobs in its ...

Sabrina Ahmad is a recent MSc graduate from the Oxford Internet Institute and a content designer in London, UK. Most Internet users are insulated from the depths of human depravity online; that’s due ...

Despite Facebook’s repeated assurances that it would address poor workplace conditions for its content moderators, often contractors who spend their days reviewing graphic and violent images posted on ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...

TikTok is the home of viral cooking hacks and dance videos — but it's also the latest social media company with a content moderation problem. Candie Frazier, who works as a contracted content ...